1. What is Resell Couture?

Resell Couture is a consignment business specializing in the resale of high-end designer items. We provide a platform for individuals to sell their pre-loved luxury pieces and for buyers to discover curated fashion at affordable prices.

2. How can I consign my items with Resell Couture?

To consign your items with us, simply fill out the consignment form on our website. Provide details about your item, including high-quality photos, and our team will review your submission.

3. What items do you accept for consignment?

We accept a wide range of luxury fashion items, including clothing, handbags, shoes, and accessories, from well-known designer brands. Please refer to our consignment guidelines for more details.

4. How is the pricing determined for consigned items?

Pricing is determined based on factors such as the brand, condition, and market demand for the item. Our experienced team will work with you to set a fair and competitive price.

5. What fees are associated with consigning my items?

We charge a consignment fee of 10% for items that sell for over $500 and 15% for items that sell for under $500. There is also an optional authentication service available for $30.

6. Can I drop off my items or do you offer pick-up services?

You can choose to drop off your items at our location, or in some cases, we may offer pick-up services. Please contact us for more information and to discuss available options.

7. How do I know if my item has been sold?

Once your item is sold, we will notify you via email. You can also track the status of your consigned items through your account on our website.

8. What happens if my item doesn't sell?

If your item doesn't sell within a specified period, we may discuss options such as lowering the price, re-listing, or returning the item to you. Please refer to our consignment agreement for more details.

9. How do returns work?

All sales are final, and we do not accept returns. However, if you receive a damaged or incorrect item, please contact our customer service team for assistance.

10. How is shipping handled for sold items?

We take care of the shipping process for sold items. Buyers can choose between standard shipping or local pick-up, and we ensure a secure and efficient delivery process.

11. How and when do I receive payment for my sold items?

Payment is issued to you once the buyer has paid in full. We aim to process payments promptly and securely.

12. Is my personal information secure when using Resell Couture?

Yes, we take the security of your personal information seriously. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

If you have any additional questions or need further assistance, feel free to contact our customer service team at resellcouture01@gmail.com